> ## Documentation Index
> Fetch the complete documentation index at: https://test-8ad8522e-feat-doc-review-auto-fix.mintlify.site/llms.txt
> Use this file to discover all available pages before exploring further.

# AI SRE Autonomous Troubleshooting Agent

> A conversational, autonomous SRE Agent platform that investigates incidents, finds root causes, accumulates operational knowledge, and integrates deeply with Flashduty incident response

<Info>
  **Public beta**: AI SRE is in public beta, rolling out gradually to accounts on On-call Pro or higher, at no additional charge during the beta. To get access, submit the [AI SRE beta application form](https://c9xudyniiq.feishu.cn/share/base/form/shrcn0ngCfdoygiaHnAT80BfZiH). Features and the UI may continue to change.
</Info>

## What is AI SRE?

Flashduty AI SRE is a conversational, autonomous SRE Agent platform. You issue instructions in natural language, and it plans the steps on its own, queries metrics and logs, runs commands, calls external tools (MCP), delegates subtasks when needed, and ends with a conclusion backed by its investigation.

It is not a question-and-answer chatbot but a **hands-on troubleshooter**, integrated deeply with Flashduty incident response: when an incident triggers or a war room opens, you can spin up a session in one click so the Agent enters the investigation with full incident context — chat in the console, or just **@-mention it in your IM group** (Slack / Feishu / DingTalk / WeCom).

## Core Capabilities

<CardGroup cols={2}>
  <Card title="Chat to troubleshoot" icon="comments">
    Describe the problem in natural language; the Agent plans, calls tools, and streams its investigation and conclusion
  </Card>

  <Card title="Integrated with incident response" icon="bug">
    Spin up a session from an incident or war room; the Agent carries the context in, and accumulated knowledge feeds the next response
  </Card>

  <Card title="Knowledge that compounds" icon="book">
    DUTY.md-rooted Knowledge Packs hold service catalogs, runbooks, on-call paths, and other long-lived context
  </Card>

  <Card title="An extensible tool ecosystem" icon="plug">
    Extend capabilities with Skills, MCP, and A2A Agents; self-hosted Runners bring troubleshooting into your own network
  </Card>
</CardGroup>

## Typical Scenarios

<CardGroup cols={2}>
  <Card title="Conversational troubleshooting" icon="comments">
    Ask in the console workspace: why a service is failing, the root cause of an alert, or the blast radius of a change
  </Card>

  <Card title="Summon it from IM" icon="comment-dots">
    @-mention AI SRE in Slack / Feishu / DingTalk / WeCom to start or continue an investigation, visible to the whole team
  </Card>

  <Card title="Automatic war-room diagnosis" icon="people-group">
    When you open an IM war room for an incident, AI SRE runs an initial diagnosis and posts the conclusion back automatically
  </Card>

  <Card title="Operational insights" icon="gauge-high">
    Use /insight to review the last 30 days of sessions, quantify operational friction, and get reproducible improvement suggestions
  </Card>
</CardGroup>

## Public Beta & Requirements

<AccordionGroup>
  <Accordion title="Subscription requirement" icon="key">
    AI SRE is available to accounts on **On-call Pro or higher**.
  </Accordion>

  <Accordion title="Gradual rollout" icon="users">
    Access during the public beta rolls out gradually. If you don't yet see the AI SRE entry in your account, submit the [AI SRE beta application form](https://c9xudyniiq.feishu.cn/share/base/form/shrcn0ngCfdoygiaHnAT80BfZiH) and we'll enable it for you as soon as possible.
  </Accordion>

  <Accordion title="Public beta billing" icon="gift">
    AI SRE is not billed separately during the public beta. Flashduty will share billing information ahead of general availability.
  </Accordion>

  <Accordion title="Human authorization" icon="user-check">
    Production changes, restarts, rollbacks, and external notifications all require your confirmation before they execute.
  </Accordion>
</AccordionGroup>

## Get Started

<CardGroup cols={2}>
  <Card title="Product overview" icon="rocket" href="/en/ai-sre/overview">
    Learn the full capability map, public beta requirements, and console navigation
  </Card>

  <Card title="Console sessions" icon="comments" href="/en/ai-sre/sessions">
    Sessions, streaming output, cancellation, context compaction, and starting from an incident
  </Card>

  <Card title="IM platform" icon="comment-dots" href="/en/ai-sre/im">
    @-mention the Agent in IM to troubleshoot, and learn about automatic war-room diagnosis
  </Card>

  <Card title="Usage insights" icon="gauge-high" href="/en/ai-sre/insight">
    Use /insight to review the last 30 days and surface repeated context and missing runbooks
  </Card>
</CardGroup>